Payment Policy

Last updated: May 2026

Private beta policy summary only. This copy may change and is not final legal terms or legal advice. Attorney review is still required before public launch.

Fee model for private beta

  • You pay only the accepted quote amount at checkout. BCS FixSafe does not add a platform fee on top of your payment.
  • BCS FixSafe deducts a 7% platform fee from the contractor payout — not from your checkout total.
  • No lead fee for contractors. Browsing jobs, submitting quotes, and messaging are free.
  • Homeowners pay only the accepted quote amount at checkout. BCS FixSafe deducts a 7% platform fee from the contractor payout on accepted jobs — not from the homeowner total. There is no lead fee for contractors; browsing, posting quotes, and messaging are free.
  • Production payments are not fully live until payment readiness approval is complete.

Payment release and support review

  • Payment release may pause during support review.
  • Admin review records platform status only.
  • No guaranteed refund.
  • No guaranteed payout.
  • Not legal escrow.
  • BCS FixSafe may review platform records and available evidence to decide the next platform step.

Current readiness boundary

  • Production payments are not fully ready until payment-readiness milestones are approved.
  • No Stripe transfer, refund, or dispute automation is enabled by this policy copy update.